{"id":8833,"date":"2025-08-27T06:46:46","date_gmt":"2025-08-27T06:46:46","guid":{"rendered":"https:\/\/grelse.com\/?page_id=8833"},"modified":"2026-03-05T18:30:42","modified_gmt":"2026-03-05T18:30:42","slug":"formulario-de-reclamacion","status":"publish","type":"page","link":"https:\/\/enerotrade.com\/es\/formulario-de-reclamacion\/","title":{"rendered":"Formulario de reclamaci\u00f3n"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8833\" class=\"elementor elementor-8833\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-252f303 e-flex e-con-boxed e-con e-parent\" data-id=\"252f303\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-02cca8c elementor-widget elementor-widget-text-editor\" data-id=\"02cca8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"enero-container\">\n\n<h1>Formulario de reclamaci\u00f3n<\/h1>\n\nComplete el formulario para presentar una reclamaci\u00f3n sobre un producto comprado en la tienda online <strong>enerotrade.com<\/strong>. Por favor incluya una descripci\u00f3n del defecto y documentaci\u00f3n (por ejemplo, fotos).\n\n<div class=\"enero-card\">\n\n<strong>Notas importantes:<\/strong>\n\n<ul>\n \t<li><strong>Producto defectuoso:<\/strong> notif\u00edquelo <strong>dentro de los 5 d\u00edas laborables posteriores a la entrega<\/strong> e incluya <strong>foto(s)<\/strong> como prueba.<\/li>\n \t<li><strong>Producto incorrecto recibido:<\/strong> p\u00f3ngase en contacto con nosotros con los datos del pedido y <strong>foto(s)<\/strong> como prueba.<\/li>\n \t<li><strong>Devoluci\u00f3n:<\/strong> no env\u00ede ning\u00fan producto antes de recibir de nuestra parte la <strong>direcci\u00f3n correcta de devoluci\u00f3n<\/strong>.<\/li>\n \t<li><strong>Cambios:<\/strong> <strong>no ofrecemos cambios<\/strong>.<\/li>\n<\/ul>\n\n<\/div>\n\n\n<div class=\"enero-card\">\n\n<h3>Datos del cliente:<\/h3>\n\n<ul>\n \t<li>Nombre y apellidos: &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/li>\n \t<li>Direcci\u00f3n: &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/li>\n \t<li>Direcci\u00f3n de e-mail: &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/li>\n \t<li>Tel\u00e9fono de contacto: &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/li>\n<\/ul>\n\n<\/div>\n\n\n<div class=\"enero-card\">\n\n<h3>Datos del pedido:<\/h3>\n\n<ul>\n \t<li>N\u00famero de pedido: &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/li>\n \t<li>Fecha del pedido: &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/li>\n \t<li>Fecha de entrega \/ fecha de recepci\u00f3n: &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/li>\n<\/ul>\n\n<\/div>\n\n\n<div class=\"enero-card\">\n\n<h3>Producto reclamado:<\/h3>\n\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..\n\n<\/div>\n\n\n<div class=\"enero-card\">\n\n<h3>Descripci\u00f3n del defecto \/ motivo de la reclamaci\u00f3n:<\/h3>\n\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..\n\n<\/div>\n\n\n<div class=\"enero-card\">\n\n<h3>Adjuntos (recomendado):<\/h3>\n\n<ul>\n \t<li>Foto(s) del producto y del embalaje<\/li>\n \t<li>Foto de etiquetas\/marcados (si corresponde)<\/li>\n<\/ul>\n\n<\/div>\n\n\n<div class=\"enero-card\">\n\n<h3>Soluci\u00f3n solicitada (seg\u00fan la legislaci\u00f3n aplicable):<\/h3>\n\n<ul>\n \t<li>[ ] Reparaci\u00f3n (si es posible)<\/li>\n \t<li>[ ] Sustituci\u00f3n del producto (si es posible)<\/li>\n \t<li>[ ] Reducci\u00f3n del precio<\/li>\n \t<li>[ ] Reembolso (resoluci\u00f3n del contrato si se cumplen los requisitos legales)<\/li>\n<\/ul>\n\nFecha: &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;\n\nFirma (si se env\u00eda en formulario en papel): &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;\n\n<\/div>\n\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Formulario de reclamaci\u00f3n Complete el formulario para presentar una reclamaci\u00f3n sobre un producto comprado en la tienda online enerotrade.com. Por favor incluya una descripci\u00f3n del&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8833","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/enerotrade.com\/es\/wp-json\/wp\/v2\/pages\/8833","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/enerotrade.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/enerotrade.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/enerotrade.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/enerotrade.com\/es\/wp-json\/wp\/v2\/comments?post=8833"}],"version-history":[{"count":27,"href":"https:\/\/enerotrade.com\/es\/wp-json\/wp\/v2\/pages\/8833\/revisions"}],"predecessor-version":[{"id":34145,"href":"https:\/\/enerotrade.com\/es\/wp-json\/wp\/v2\/pages\/8833\/revisions\/34145"}],"wp:attachment":[{"href":"https:\/\/enerotrade.com\/es\/wp-json\/wp\/v2\/media?parent=8833"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}